business performance management test

Replenishment date: 25.12.2020
Content: Test Business Performance Management.docx (138.39 KB)
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Test

1. Select from the list below all goals with negative wording A. Reduce scrap rate
B. Increase responsiveness to customer requests C. Reduce staff turnover
D. Build a personnel adaptation system

2. Select from the list below all goals with positive wording A. Reduce scrap rate
B. Improve responsiveness to customer requests
B. Reduce staff turnover
D. To minimize the risks of customer claims

3. What are the disadvantages of the SMART method?
A. Not suitable for setting global and long-term goals
B. Poorly suited for developing non-economic goals
B. Not suitable for setting short-term goals

4. The process of checking and comparing actual results with expected results set during the planning stage.
A. Control
B. Audit
B. Decision making

5. Which of the following is NOT a planning task? A. Define and clarify goals
B. Make a list of the resources necessary to achieve the goal C. Make a list of actions necessary to achieve the goal D. Motivate subordinates

6. Organization as a management system is characterized by:
A. The presence of signs inherent in control systems. B. Availability of equipment.
B. Territorial location.

7. The control system is:
A. A set of works that determine the direction of activity.
B. A set of interconnected elements in space, arranged hierarchically
B. Composition of divisions.

8. A systematic approach is:
A. System research method. B. System design method C. System control method.

9. The goal tree is
A. Distribution of goals by levels of management.
B. Distribution of functions by management levels.

B. Distribution of decisions by management levels.

10. Qualitative goals are defined using:
A. Modeling method;
B. Method of expert assessments;
B. Method of value analysis.

11. Strategic planning is:
A. Target selection process;
B. Decision making process; B. Structure selection process.

12. The influence of the size of the controllability rate on the structure of the organization is as follows: A. The larger the controllability rate, the more levels of the hierarchy.
B. The greater the control rate, the fewer the levels of the hierarchy.
B. The size of the control rate does not have a significant impact on the organizational structure.

13. The risk in making management decisions is: A. The danger of making an unsuccessful decision.
B. Lack of necessary information to analyze the situation. B. Probabilities of loss of resources.

14. Management efficiency is:
A. Cost level;
B. Increase in product output; B. Reduction of time;
D. Comparison of costs and benefits.

15. Qualitative performance indicators include: A. Improvement of qualifications of managers;
B. Reducing the complexity of management; B. Downsizing.

16. The concept of "management efficiency" refers to: A. To the object of management;
B. To the subject of management;
B. To production technology.

17. The core of goal-based management is goal-setting A. From the top down the chain of command
B. Bottom up
B. From bottom to top and from top to bottom D. By matrix scheme

18. What does the economic mechanism of management consist of? A. All of the above
B. In-house management, production management C. Personnel management, production management
D. Intercompany management, personnel management

19. The essence of the situational approach is:

A. Knowledge of professional management methods that have proven their effectiveness; the ability to anticipate the consequences of applied techniques and concepts
B. Correct interpretation of the situation, identification of the most important factors C. All of the above
D. Application of modes of action. causing the least negative effect in this situation, with maximum efficiency

20. What kind of authority will be most acceptable in a research group of highly qualified specialists?
A. Tradition
B. Charisma
C. Through fear
G. Expert

21. When forming the structures of
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