DIPLOMA The role of staff motivation in successful developed. firms

2 introduction
1. Motivation and stimulation of labor 4
1.1 Concept and theories of motivation 4
1.2 Incentives for staff labor activity 23
2. Analysis of the system of motivation and stimulation of labor activity of employees of the enterprise LLC "KBK" 31
2.1. General characteristics of the activities of OOO KBK 31
2.2. Basic principles and peculiarities of the work of the personnel department of the company "KBK". 32
2.3. Analysis of the management of labor activity motivation of the personnel of KBK LLC 36
2.3.1. Methods for studying the motivation and motives of company personnel. 36
2.3.2. Methodology for assessing employee motivation. 38
2.3.3. Analysis of the motivation of employees of the company "KBK" 42
2.3.4. Analysis of the personnel motivation program of the company KBK LLC 47
3. Improving the system of motivation and stimulation of labor activity of personnel in KBK LLC 49
3.1. Development and substantiation of proposals for improving the personnel motivation system of KBK LLC 49
3.2. Development of a business career management system as a factor in stimulating personnel 55
3.3. Interrelation of certification, motivation and stimulation of personnel labor activity 62
3.4. Analysis of the level of motivation of the personnel of KBK LLC after the implementation of the program 68
Before the implementation of the incentive program 71
After the implementation of the incentive program 71
3.5. Analysis of the economic effect from the implementation of the adjusted personnel motivation program of the company LLC "KBK" 72
Conclusion 77
References 79
Appendices 82
Appendix 1 82
Appendix 2 83
Appendix 3 88