RFEI. Final Exam Quality Management

The exam answers 60 questions. Here are the first three:

1. The name of the famous American professor, ex-president of the International Academy of Quality:
a) James Harrington;
b) Joseph Juran;
c) Malcolm Baldridge.

2. The category expressing the external certainty of the object is:
a) quality;
b) quantity;
c) competitiveness.

3. Product quality can be characterized by:
a) only quantitatively;
b) only qualitatively;
c) quantitatively and qualitatively.